Terms and Conditions

Introduction and Acceptance

These Terms and Conditions explain how ClubHouse Casino operates and what is expected of every player. When you register an account or place any wager, you automatically agree to follow the rules outlined here. The platform is designed exclusively for entertainment purposes and is made available to individuals located in Canadian provinces and territories where online gaming is permitted under local laws. If you do not agree with any part of these terms, you must refrain from using the site.

Eligibility and Account Registration

You must be at least the legal age of majority in your province or territory and possess the legal capacity to enter into contracts. All information provided during registration must be accurate, complete, and kept up to date. Only one account per person is permitted. The casino reserves the right to request additional documentation to verify your identity at any time. Failure to provide requested information may result in account suspension until verification is completed.

Account Security and User Responsibilities

You are fully responsible for maintaining the confidentiality of your username, password, and any other login credentials. Any activity conducted under your account will be considered your own. Should you notice any unauthorised access, you must notify customer support without delay. The casino is not liable for losses that occur because login details were shared with third parties or otherwise compromised through your own actions.

Bonuses and Promotional Offers

Promotions are offered at the sole discretion of the casino and may include welcome bonuses, reload offers, free spins, or loyalty rewards. Each promotion carries specific terms regarding wagering requirements, eligible games, time limits, and maximum withdrawal amounts. Only real-money wagers contribute toward meeting playthrough conditions unless otherwise stated. The casino may withdraw, amend, or cancel any promotion without prior notice.

Deposits, Withdrawals, and Financial Transactions

Deposits can be made using a range of secure payment methods available to Canadian customers. All transactions are processed through encrypted connections. Withdrawal requests are subject to verification procedures, including confirmation of identity and payment details. Processing times vary depending on the chosen method and any pending security checks. The casino maintains the right to apply reasonable limits on deposits and withdrawals and may refuse transactions that appear suspicious or inconsistent with normal play patterns.

Game Play and Fairness

Every game available on the platform uses certified random number generator technology to ensure outcomes are random and unbiased. Return-to-player percentages are displayed where applicable. You acknowledge that all games carry an inherent house edge and that long-term play will generally favour the casino. It is your responsibility to understand the rules of any game before wagering real money.

Prohibited Conduct and Account Closure

Certain activities are strictly forbidden, including the use of multiple accounts, collusion with other players, exploitation of software or system errors, fraudulent behaviour, chargebacks, and any attempt to circumvent security measures. Engaging in such conduct may lead to immediate account closure, forfeiture of all winnings and balances, and reporting to relevant authorities where appropriate. The casino also reserves the right to close accounts for any reason at its discretion, subject to regulatory obligations.

Responsible Gaming

Player wellbeing is taken seriously. The platform provides tools such as deposit limits, session-time reminders, self-assessment questionnaires, and self-exclusion options. If you believe your gambling has become problematic, you are encouraged to use these features or contact support for further assistance. Self-exclusion is irreversible for the chosen period and applies across all related services.

Intellectual Property and Platform Use

All content, graphics, logos, and software on the site remain the exclusive property of the casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access the platform for personal entertainment only. Any unauthorised copying, modification, distribution, or reverse engineering is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, the casino shall not be liable for any indirect, consequential, or punitive damages arising from your use of the services. This includes loss of profits, data, or goodwill. The total liability of the casino will never exceed the amount you have wagered in the six months preceding any claim. Technical malfunctions, communication failures, or force majeure events do not create liability for the operator.

Changes to the Terms

The casino may update these Terms and Conditions at any time to reflect changes in legislation, product offerings, or operational procedures. The revised version will be posted on the website and will take effect immediately upon publication. Your continued use of the platform after such changes constitutes acceptance of the new terms. It remains your responsibility to review the page regularly for updates.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Canada and the specific province or territory in which you reside. Any disputes that cannot be resolved directly with customer support will be addressed through the appropriate regulatory or legal channels available in your jurisdiction.